Atrium

For most organizations, the software used to manage IT consists of disparate tools, each of which plays a specific role in ensuring system and application availability. These tools maintain their own independent data sets and their own logical views of the IT infrastructure components they are responsible for supporting.

While this segmented view may be adequate for the individual tools, the aggregate result is a fragmented environment that fails to provide a comprehensive, complete, and accurate view of the total IT infrastructure.

The BMC® AtriumTM Configuration Management Database (CMDB) is an intelligent data repository that provides a working model of your enterprise IT infrastructure. Implementing an IT management strategy, supported by the BMC Atrium CMDB, will allow you to gain the IT control needed to support your organisation’s business goals. By consolidating disparate datasets within an organization, the BMC Atrium CMDB provides a single source of truth for your IT environment. This ensures a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service impact management.

These types of applications — combined with a centralized CMDB — provide the best practice process structure and control specified by key industry standards, such as the IT Infrastructure Library (ITIL®). The BMC Atrium CMDB is one in a series of enabling technologies that make up BMC Atrium. Together, these technologies provide an open-architected foundation that enable information sharing and centralised management across BMC solutions and third-party technologies. BMC Atrium provides a common data repository, shared service model, and unified user and reporting interfaces to accelerate attainment of Business Service Management (BSM). By delivering this common set of infrastructure services, BMC Atrium empowers organizations to better control the implementation and ongoing management of their IT solutions.

Atrium provides the following

  • A CMDB which is the first step and cornerstone of Business Service Management
  • Accuracy through a single source of truth
  • Clear expectations for service delivery
  • Better decisions based on business priorities
  • Improved performance with intelligence automation

Talk to a Planwell representative to help your organisation develop a CMDB strategy.