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	Dexterra

Dexterra

Dexterra has the most complete and versatile mobile client application and server platform in the market-place today. The client application is built from the mobile user's perspective, so it is flexible, powerful, and works regardless of wireless, wired, or network connectivity. Dexterra Server TM is structured with modular functionality to handle fast implementation and effective change management. It also connects with multiple types of enterprise applications including SQL, SAP, Siebel, and Oracle systems.

Dexterra is the next generation mobile solution with enough application and platform horse power to provide mobile workers with a complete step-by-step guide in the field that works the way they work. It is built from the ground up, with the mobile team in mind.

Other applications tend to mimic mobile business process with forms or e-mail. Often times, new processes are pushed out to the mobile team because of software limitations and poor design and done so without input from the field.

The Dexterra Mobility platform and applications are built from the ground up and take advantage for industry-standard XML Web services, Microsoft.NET, and Dexterra innovations, they can work on any device ranging from Smartphone and PDA's to tablets and laptops.

Dexterra field force applications are based on a proven set of vertically rich industry-specific business processes, industry-standard XML Web services, Microsoft® .NET, and Dexterra patent-pending technology that solve the challenges that have limited other field force applications currently on the market. Dexterra field force applications are also available in vertical industry-enhanced solutions and can be customized to fit business process needs using Dexterra Studio.

Dexterra field force applications are prepackaged mobile applications for Fortune 1000 enterprise customers. Dexterra field force applications include Dexterra Field Service, Dexterra Field Sales, Dexterra Field Resources, and Dexterra Field Supply Chain.

Remedy Support Application Demo

Test drive the Dexterra Mobile environment using the Dexterra Remedy Support Application to see the benefits of deploying mobility based solutions. The Dexterra Remedy Support Application will allow you to complete the full lifecycle management for a Remedy Incident Ticket created by the Help Desk and assigned to a Support person using the Dexterra mobility Platform. From the Dexterra Client on your PDA you will be able to view download, and update both current and new tickets. To access the Demonstration software down load the Installation and User Guides and install the components required.

Download files required to install the Remedy Support Application and Dexterra Client:

Documentation

Dexterra Remedy Support Installation Guide

Dexterra Remedy Support Usage Guide

URL’s to download the application to your PC to install on your device via Active Sync

Dexterra SmartClient Installer
.NET Compact Framework SP3
Remedy Support Application

URL’s to download the application direct to your device

Direct Dexterra Client Installer

Products

Dexterra field force applications solve the challenges that have limited other field force applications currently on the market

Dexterra Field Service

Dexterra Field Service offers service management, real-time monitoring of service calls, service planning and scheduling, logistics management, up-sell and cross-sell capabilities, and financial processing. Field service personnel can use Dexterra Field Service to automate service responsibilities such as creating work orders, scheduling appointments, preparing for service calls, retrieving and updating spare parts inventories, gathering customer information, and taking electronic signatures; all while leveraging CRM, ERP, and other legacy information in the field.

Dexterra Field Sales

Dexterra Field Sales helps sales management take control of their key selling and customer support processes. Field sales associates can use Dexterra Field Sales to automate the collection and maintenance of leads, process sales funnel information including opportunity size, close date, and win probability, and maintain customer transactions and account information by leveraging CRM, ERP, and other legacy information in the field.

Dexterra Field Resources

Dexterra Field Resources to automate the capture of labor hours, travel time, travel expense, and billable expenses, and improve billing processes by rapidly communicating field information to back-end systems for processing. Dexterra Field Resources provides field personnel with a true mobile tool that works with them to help automate time and expenses capture processes. Unlike other field force automation applications that are often focused on data collection for a centralized system, Dexterra Field Resources is focused on automating the task of collecting information from the field in an easy-to-use application.

Dexterra Field Supply Chain

Dexterra Field Supply Chain helps management take control of their key logistics, delivery, pickup and custody transfer processes. Field supply chain personnel can use Dexterra Field Supply Chain to automate pickup, delivery, custody transfer, and issue reporting, and improve responsiveness and customer satisfaction-by leveraging CRM, ERP, and other legacy data in the field.